Terms and conditions
All tickets and passes are usually issued as a KeyCard (€ 2,– deposit required).
Refunds from all lift ticket offices and tourist establishments at the Hochkar and in Göstling (also at the petrol service station). Refunds are subject to price increases /adjustments. Electronic lift pass prices include 10% VAT. Please keep electronic lift passes away from heat (e.g. direct sunlight) and magnetic fields. All-day tickets and ski passes are not transferable. Lost ski passes shall not be replaced. Poor weather conditions, interruptions to operational services, the closure of ski slopes and / or unanticipated departures, etc., are not valid grounds for refunds and / or extensions. Tickets and / or ski passes shall be confiscated – without compensation – in
case of attempted or proven misuse (e.g. fraud). In such cases the specific cableways operator reserves the right to set a penalty for compensation which must be paid in full.
Refunds in the case of accident or illness: In case of accident or illness, refunding only granted for the affected person, with doctor’s note. No cash compensation for family members departing prematurely. Days of use are deemed to be the number
of days between issue of the relevant ticket/pass until its surrender at the ticket office. No refunds in case of all-day or hourly tickets / passes! Bad weather, avalanche risk, unforseen departure or the closing of slopes does not claim refunds or extensions
of skitickets. Breakdowns or interruptions of lift systems or likely cannot be refunded. Tickets which have been used already and the change of the validity of a ticket already in use is not possible. Prices include 10% VAT. the rates applicable to the 2014/2015 season until further notice. Multi-day-tickets are only valid on consectutive days – interruptions are not possible. Lost tickets cannot be replaced.
Abuse and fare-beating: Please note, that we have to take severe action against person without a valid ticket. Anyone found without a valid ticket must purchase a day pass. In addition, a processing fee of € 50,– will be charged. The attempted or actually
improper use of tickets, leads to their withdrawal without compensation. Moreover, our tariffs and conditions pictured on our cash desks apply.
The main ticket office issues tickets for cars and coaches at
the Hochkar Cableways valley terminal.