The NÖ Bergerlebnispass is available on site at participating mountain railways. Königsberg is not a sales outlet. In some cases, the pass can also be purchased via the online shops of the participating ski resorts.

The family bonus is available to the following families, provided that appropriate proof is supplied:

• Families living in the same household
• Grandparents with grandchildren
• Blended families, provided the child and one parent are registered at the same main residence and the partner is registered at the secondary residence together with at least the parent and the child

Proof may include, in particular, a registration certificate for the shared address and birth certificates.

Yes, but only onto existing Lower Austrian Mountain Experience Pass keycards from the previous year, as well as ‘Friends of the Mountains’ cards. To make full use of the Lower Austrian Mountain Experience Pass, a special data carrier (keycard) is required.
‍
Therefore, it is unfortunately not possible to top up a different keycard.

The fee for the new keycard is €5.00.
‍
You are welcome to return any old keycards that are still in working order on your next visit to the relevant ski resort. Use your new Lower Austria Mountain Experience Pass again next year!

There are two advance booking periods: the ‘Super Advance Booking’ period, which includes the family discount, runs every year until 31 October. The standard advance booking period (without the family discount) runs until 30 November. Standard rates apply from 1 December.

The Lower Austrian Mountain Experience Pass is valid in the following ski resorts:

• Hochkar Bergbahnen
• Ötscherlifte Lackenhof
• Annaberg Lifts
• Erlebnisalm Mönichkirchen
• Gemeindealpe Mitterbach
• Königsberg
• Mariazell Bürgeralpe
• Maiszinken Family Ski Resort
• Semmering Hirschenkogel
• Wexl Arena, St Corona am Wechsel

People with a disability of 70 per cent or more (proof of disability required) are entitled to the ‘Adult with Disability’ or ‘Child with Disability’ fare (approximately 50 per cent off the full price).

If a named accompanying person is listed on the disability certificate, or if the degree of disability is 100% or more, that accompanying person is entitled to a free day ticket valid within the local area. Proof of the disability must be copied or scanned and provided for billing purposes.

In the event of an accident or illness resulting in a period of ill health lasting at least five weeks, a refund may be granted in accordance with the applicable terms and conditions. Any refunds are granted purely as a gesture of goodwill and do not give rise to any legal entitlement in future.

• A refund will only be granted in the event of injuries resulting from skiing accidents or illness. A medical certificate from a specialist or an accident report, as well as the Lower Austria Mountain Adventure Pass, must be presented.
• A refund will not be granted if the pass has already been used on 10 days or more.
• For each day of skiing, the following amount will be deducted from the purchase price:
  Adults €54 / Children €33
• No refund will be given for use after 28 February.
• No refund is possible after 31 March.
• A processing fee of €25 per ticket will be charged for processing a pro-rata refund.
• In the event of a refund for an adult pass, any associated free children’s season tickets and MINI passes must be returned. Upon request, these may continue to be used; in this case, the applicable ‘Super Advance Booking’ price for the child’s season ticket will be deducted from the refund. Any second adult pass cannot be refunded in this context.

Refunds for unused season tickets:

If the season ticket has not been used throughout the entire season due to an injury or illness that occurred after purchase, the purchase price will be refunded. A processing fee of €25 per ticket will be charged.

If any accompanying free children’s tickets have already been used, the corresponding super-advance-booking price of the children’s tickets will be deducted from the refund. Refunds cannot be issued after 31 March.

This includes night skiing at Hochkar and Semmering, and ski touring at Ötscher, Annaberg, Mitterbach and Mariazell.