Please note that the date on which the ski pass is returned is decisive for the refund. Any refunds are granted purely as a gesture of goodwill and do not constitute a legal entitlement for the future.
- A refund will only be granted in the event of injuries resulting from skiing accidents or illness – a medical certificate from a specialist, the accident report and the Lower Austria Mountain Experience Pass must be submitted without delay.
- A refund is in any case excluded if the pass has already been used on 10 days or more.
- The following amount will be deducted for each day the ski pass has been used:
Adult €50 / Child €30 - No refund will be given for use after 28 February.
- No refund is possible after 1 April.
- When returning an adult pass, any children’s passes issued free of charge as part of a bundle must also be returned. For paid children’s passes, return is optional.
Any second adult pass cannot be refunded in this context.
Refunds for unused season tickets:
If the season ticket has not been used throughout the season due to injury or illness, a refund will be issued (at the purchase price). However, a processing fee of €25 will be charged. Otherwise
, the same conditions apply as for a standard refund.